topic Correct way to upgrade Cortex XDR agent on Terminal Servers in General Topics

Correct way to upgrade Cortex XDR agent on Terminal Servers

VictorMolosnic — Tue, 22 Jun 2021 11:40:24 GMT

Hi all,

In our environment we have installed the Cortex agent on some terminal servers via the command line and with the TS_ENABLED = 1 attribute.
Now it's time to update them to the latest version (7.4.0). The terminal policy provides for automatic updating however they haven't done so.
We noticed that from the web console you can manually launch the update which is successful.
Of course we could update with the msi. It is necessary to install it every time with the TS_ENABLED = 1 attribute?
When updating the agent, is it necessary that the terminals are under maintenance and without users logged in?

Re: Correct way to upgrade Cortex XDR agent on Terminal Servers

Remo — Sat, 03 Jul 2021 20:53:13 GMT

Hi @VictorMolosnic

Do you reset the terminal servers frequently? Like booting them from a golden image every day or week? If not then the terminals do not need to be in maintenance mode but if you use the msi, then you need I recommend to use the ts_enabled param every time again, even in the case without a golden image I think this param isn't really required at all as then it theoretically is a "normal" server wher you have multiple users logging in to it.

Re: Correct way to upgrade Cortex XDR agent on Terminal Servers

VictorMolosnic — Mon, 05 Jul 2021 14:38:58 GMT

Hi, @Remo

No, we don't reset the terminal servers from a golden image.

Thank you for your answer.