topic Re: Wildfire updates chenge in General Topics

Wildfire updates chenge

BigPalo — Thu, 24 Jun 2021 15:18:53 GMT

Hi,

We have configured to download the "wildfire updates" every minute. So whats is the recommended value for this?

Sometimes we face this error, and we are thinking to increase the time for WF updates:

Re: Wildfire updates chenge

OtakarKlier — Thu, 24 Jun 2021 16:39:48 GMT

Hello,

Check out this for the best practices article. However that message means something else, what is the version you are currently running?

Best Practice:

https://docs.paloaltonetworks.com/wildfire/10-0/wildfire-admin/wildfire-deployment-best-practices/wildfire-best-practices

Regards,

Re: Wildfire updates chenge

OtakarKlier — Thu, 24 Jun 2021 16:41:46 GMT

Here is something else I found:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm68CAC

Search for configd , you might have a bug in an older code version?

Re: Wildfire updates chenge

BPry — Thu, 24 Jun 2021 17:11:01 GMT

@BigPalo,

Agree with @OtakarKlier. The issue here honestly is that configd is restarting on a regular basis according to your logs. I'd verify that you are running a recommended release that is current and that you aren't hitting a known issue that has been addressed in a current updated build.

Re: Wildfire updates chenge

BigPalo — Thu, 01 Jul 2021 13:19:00 GMT

HI,

Panorama is a VM. So the configd crash is not hitting.

How can we increase the time for WF updates? currently is 1 minute. whats the recommended?

Re: Wildfire updates chenge

LAYER_8 — Thu, 01 Jul 2021 15:53:56 GMT

If you would like to increase the update time, go to device tab, scroll to the bottom to dynamic updates, wildfire, recurrence / schedule.

1 minute is best practice, and it's definitely worth digging into configd, perhaps a TAC case.