Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

Patricia.Anderson — Fri, 02 Jul 2021 11:08:40 GMT

Hi all,

Just another day with PA3050s and came accross an odd error when trying to commit my changes as usual.

I tried to resolve it doing > debug software restart process management-server but it did not help.

I am scratching my head to understand what is going wrong?

Has anyone had a similar experience? I persistently getting this error :

Error: Failed to get policy objects: NO_MATCHES(Module: useridd) when pushing to the firewalls. Commits to Panorama are fine.

Re: Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

kiwi — Thu, 08 Jul 2021 12:56:18 GMT

Saw this error in relation to memory leak issues on earlier 9.1.x OS-versions.

Try restarting the mgmt server or if you haven't done so already try upgrading to 9.1.10.

Hope it helps,

-Kiwi.