topic Re: Linux User not able to Access an Application in General Topics

Linux User not able to Access an Application

FarhanKoujalgi — Mon, 05 Jul 2021 14:06:31 GMT

One of My Customer's User Not Able to Open a Stackfive agent application its says its Java base When he Opens That there is an Error According Certificate Invalid or Something. Then the Customer Send him a Certificate I check the logs, and the Security is good I want to know for that application what application do I just need to add I added the Java and Stack file in the Application Group But still it's an Error. Let me Know what to do now. and I want to know about type end aged out deny in Logs.

Re: Linux User not able to Access an Application

BPry — Mon, 05 Jul 2021 17:58:07 GMT

@FarhanKoujalgi,

Look in your traffic logs and see how the firewall is actually identifying the traffic and build out an allow entry from there. You may have to either create an entry at the bottom of your rulebase to deny all non-caught prior traffic and set it to log at end, or simply temporarily override the interzone-default entry to allow logging.

As for the aged-out entry for denied traffic, there's quite a few reasons the logs can present like that. The most common is that you're blocking UDP traffic, which will always display as aged-out.