topic Re: PANOS firewall Upgrade from panaroma Error in General Topics

PANOS firewall Upgrade from panaroma Error

Djanju — Tue, 13 Jul 2021 15:27:01 GMT

I have paloalot firewall that is managed via panaroma. The firewall doesn't have internet connectivity and only panorama does. On the panaroma I have downloaded both the 9.1.0 base and 9.1.9 maintenance version. When trying to install 9.1.9 from panaroma I get the below error.

Image uploaded. Installation initiated. Loading into software manager.
Failed to install panos PanOS_5200-9.1.9 with following errors.
The required base image must be loaded before this image can be loaded.

Can we upload the base version using "upload only to device (do not install) " and then install the 9.1.9 from panaroma?. Or is there any alternative way to upgrade the the firewall from panaroma.

Thanks

Re: PANOS firewall Upgrade from panaroma Error

MP18 — Tue, 13 Jul 2021 15:34:09 GMT

@Djanju Yes you need to download base image but no need to install it.

Regards

Re: PANOS firewall Upgrade from panaroma Error

Djanju — Tue, 13 Jul 2021 15:39:12 GMT

Hi @MP18 , do you mean download 9.1.0 on the panaroma or the firewall ? I downloaded (both 9.1.9 and 9.1.0) on the panaroma, and then tried installing 9.1.9.

Re: PANOS firewall Upgrade from panaroma Error

OtakarKlier — Tue, 13 Jul 2021 17:21:15 GMT

Hello,

Onto the firewall. It will use some of the files in that installer package when installing the 9.1.9 package.

Regards,

Re: PANOS firewall Upgrade from panaroma Error

a-techie — Tue, 13 Jul 2021 18:56:36 GMT

Is it possible to download the software in the local firewall since @Djanju says the local firewall doesn't have internet connectivity?

Re: PANOS firewall Upgrade from panaroma Error

MP18 — Wed, 14 Jul 2021 02:04:44 GMT

@Djanju

I personally never did PAN OS upgrade from the Panorama.

I prefer to do it locally from the firewall.

Did you done PAN OS upgrade before this from Panorama?

I will prefer to do it from firewall itself if you do not have many firewalls to upgrade.

If you firewall does not have internet connection then you can export the base version from Panorama to your PC and then import from your PC to the firewall.

Regards