topic Re: PA-3020 interfaces not coming up in General Topics

PA-3020 interfaces not coming up

R2dTOO — Thu, 08 Jul 2021 19:19:27 GMT

I have a PA-3020 that was taken out of production several months ago. When it was removed, everything was working. Since that time, it has been sitting on a shelf. I decided to get it out today, and try to set up a small lab. I consoled in to the device, and performed a factory reset. Next, I connected to the management interface, and went to the Web GUI. I configured eth1/1 as a Layer 3 interface, added it to the "Internet" zone, and set it for DHCP. I then plugged a cable in to the port. No link lights or anything. I verified the cable and jack are good by plugging it in to my laptop. Laptop got an IP address and internet. I tried the same config on the next 5 ports, just to see, and got the same results.

Of course, we don't have support on this unit right now since it was just sitting on a shelf. Otherwise I'd call PA. Does anyone have any ideas of what I can try? If you need to see the output of any commands, let me know.

Re: PA-3020 interfaces not coming up

SutareMayur — Wed, 14 Jul 2021 06:18:38 GMT

Hi @R2dTOO ,

Did you checked the cli login? You can check same and see if you're seeing any error logs there.

Re: PA-3020 interfaces not coming up

LAYER_8 — Wed, 14 Jul 2021 16:15:51 GMT

I had a similar experience where I couldn't even get vwire rules set up properly to flow traffic. As it turns out, the interfaces I picked used to be L3, had NAT configured, which smashed any vwire zones apart. Oops. If the lights are green, and you have a test policy match, chances are good it's in the route or NAT between the zones.