topic Verify pdf report sent via email scheduler in General Topics

Verify pdf report sent via email scheduler

Syed_Ishaq — Mon, 26 Jul 2021 10:41:59 GMT

We have configured email scheduler to send reports in pdf format.

I'm able to receive the email. But attachment is missing.

I can see from system logs that the files are created and email is sent.

How can I verify whether the PDF report was attached to the email when it was released from firewall.

Model - PA-820

PAN-OS - 10.0.5

kiwi — Thu, 29 Jul 2021 09:53:04 GMT

Has this worked before ?

Try restarting the reporting daemon and mgmt server process to see if it fixes the issue for you:

> debug software restart process reportd > debug software restart process management-server

Hope it helps,

-Kiwi.

Syed_Ishaq — Thu, 29 Jul 2021 11:02:36 GMT

Hello @kiwi ,

I did not try the commands. I created a new group with only PDF Reports and I was able to get the emails with attached reports.

However, If I add some normal reports, it doesn't show up in the email body or as attachment.

Regards,

Syed