User id not fetching for same ip in traffic logs.

SurajN — Thu, 12 Aug 2021 11:56:47 GMT

User id not fetching in traffic logs.we created user base rule on that basis mapped ip address shows user id for same rule .but some time user is not authenticated from that user base policy rule and it is moving from next any any rule. if it is moving from any any rule that time it is not showing user-id mapping.

Re: User id not fetching for same ip in traffic logs.

BPry — Thu, 12 Aug 2021 18:58:39 GMT

@SurajN,

What do you have your User Identification Timeout value set to? Sounds like the mapping is simply timing out.

topic Re: User id not fetching for same ip in traffic logs. in General Topics

User id not fetching for same ip in traffic logs.

Re: User id not fetching for same ip in traffic logs.