topic Re: New install of Minemeld: Timeout errors in General Topics

New install of Minemeld: Timeout errors

BrandonBWALK — Tue, 15 Jun 2021 15:34:20 GMT

I've been beating my head against the wall over the past week trying to get an instance of Minemeld to work on both Ubuntu Server 16.04 as well as within a Docker container running on Ubuntu Server 20.04 LTS.

I've followed the below guides verbatim, and get the same problems with both:

16.04 Guide: https://live.paloaltonetworks.com/t5/minemeld-articles/manually-install-minemeld-on-ubuntu-16-04/ta-p/253336

20.04 Docker guide: https://live.paloaltonetworks.com/t5/minemeld-articles/running-minemeld-using-docker/ta-p/289062

Both result in the same problems once I get into the UI with default credentials (Which also sometimes throws an ERROR CHECKING CREDENTIALS: Timeout). If I do get into the UI with the default creds, I'm met with a wall of red errors (See attached photo).

I'm not able to perform any tasks, or go to any tabs. I'm able to download the system logs from the System page, but that's it. Restoring a previous backup fails with a Timeout error as well.

I've scoured Google results and this forum for the supposed fixes, but none have worked thus far. I'll admit I'm a super-noob when it comes to Ubuntu Server and Docker especially, but given how simple this installation process is, I don't know what I'm doing wrong.

I'd appreciate any help or pointers as to what to look at or check!

Re: New install of Minemeld: Timeout errors

Chad00 — Tue, 15 Jun 2021 18:54:06 GMT

If you ssh into your server can you provide the output of the below command?

systemctl status minemeld.service

Re: New install of Minemeld: Timeout errors

BrandonBWALK — Tue, 15 Jun 2021 19:31:53 GMT

Apologies, but I don't know how to run that against the Docker container that holds Minemeld.

I tried running:

" sudo docker run -dit --name minemeld systemctl status minemeld.service"

and it returned:

Unable to find image 'systemctl:latest" locally
docker: Error response from daemon: pull access denied for systemctl, repository does not exist or may require 'docker login': denied: requested access to the resource is denied.

Re: New install of Minemeld: Timeout errors

Chad00 — Tue, 15 Jun 2021 20:23:15 GMT

I'm not familiar with Docker, my command would be if you were running Ubuntu.

Did come across this though:

https://live.paloaltonetworks.com/t5/minemeld-articles/running-minemeld-using-docker/ta-p/289062

Review the Check Minemeld Logs section. Any information in the logs that may indicate what your problem is?

I've installed minemeld on several Ubuntu servers without issues following these instructions:

https://live.paloaltonetworks.com/t5/minemeld-articles/manually-install-minemeld-on-ubuntu-16-04/ta-p/253336

Re: New install of Minemeld: Timeout errors

BrandonBWALK — Wed, 16 Jun 2021 16:37:55 GMT

Regrettably, I have no solution to offer: The VM suddenly started working as desired some 18 hours after the fact. I have no idea WHY it started working, but it is.

Glad it's working, sucks that I have no idea why!