topic Re: Manually Remove PanAgent/NetConnect in General Topics https://live.paloaltonetworks.com/t5/general-topics/manually-remove-panagent-netconnect/m-p/13060#M9577 <HTML><HEAD></HEAD><BODY><P> Looks like Support had you do the uninstall again, making sure to remove the folder C:\program files\paloaltonetworks. After a reoot of the PC the service was gone and you were able to install the IE64-bit client.</P></BODY></HTML> Mon, 14 Mar 2011 15:31:45 GMT nrice 2011-03-14T15:31:45Z Manually Remove PanAgent/NetConnect https://live.paloaltonetworks.com/t5/general-topics/manually-remove-panagent-netconnect/m-p/13059#M9576 <HTML><HEAD></HEAD><BODY><P>Hello All,</P><P>Seem I was bitten by the Java security update and a Win7 64bit OS during the installation of SSL-VPN NetConnect and PanAgent service. My computer will now no longer successfully connect to the PanAgent service and NetConnect hangs on establishing a connection. If I use Add Remove Programs to remove the application the PanAgent and PanInstaller Service still remain. How do I manually remove all traces of the application/services so that I can start over?</P><P></P><P>Incidently, is it fully documented that the SSL-VPN client, when being installed on Win7 64bit needs to be firstly run using IE 64bit not the traditional 32bit version?</P><P></P><P>Thanks,</P><P>-Paul</P></BODY></HTML> Wed, 09 Mar 2011 14:28:42 GMT https://live.paloaltonetworks.com/t5/general-topics/manually-remove-panagent-netconnect/m-p/13059#M9576 pcarugati 2011-03-09T14:28:42Z Re: Manually Remove PanAgent/NetConnect https://live.paloaltonetworks.com/t5/general-topics/manually-remove-panagent-netconnect/m-p/13060#M9577 <HTML><HEAD></HEAD><BODY><P> Looks like Support had you do the uninstall again, making sure to remove the folder C:\program files\paloaltonetworks. After a reoot of the PC the service was gone and you were able to install the IE64-bit client.</P></BODY></HTML> Mon, 14 Mar 2011 15:31:45 GMT https://live.paloaltonetworks.com/t5/general-topics/manually-remove-panagent-netconnect/m-p/13060#M9577 nrice 2011-03-14T15:31:45Z