topic Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file in General Topics

PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

aantony — Fri, 31 Mar 2017 02:07:08 GMT

Minemeld EDL feed is failing with error in PAN-OS 8.0. Error: "Downloaded file is not a text file Using old copy for refresj." What am I missing here ?

Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

lmori — Mon, 03 Apr 2017 10:18:00 GMT

Hi @aantony,

I think I have answered to your question on Slack, but for posterity most probably the problem is a bug in 8.0.0 that has been fixed in 8.0.1.

luigi

Re: PAN-OS 8.0 EDL Error: Downloaded file is not a text file

vb0398 — Thu, 07 Dec 2017 22:55:53 GMT

I'm not sure if this is the right location for this conversation, but I'm not sure what would be the apporpriate group....

I have PAN-OS 8.06 installed, and I'm trying to download a text file as an EDL (similar to how you would download a file from minemeld), however, the URL contains an access key for authentication (i.e., the URL looks like http://someurl.com/file.txt?access_id=<access_id>)

I'm assuming this is causing the "Downloaded file is not a text file" error message. However, the file is indeed a text file.

Has anybody had this issue before?

Thanks for your time...

Re: PAN-OS 8.0 EDL Error: Downloaded file is not a text file

lmori — Tue, 26 Dec 2017 07:51:08 GMT

Hi @vb0398,

that error is a generic message error. I would probably start from doing a tcpdump on the management interface to see what's wrong with the communication with the remote server. It could be anything from wrong URL to incompatible sets of SSL ciphers.

Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

Mike.ship — Thu, 15 Mar 2018 13:34:10 GMT

Definitely not fixed in 8.0.1 because we are running 8.0.6-h3 and it has started happening to us now as well.

Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

Scott_Dentler — Wed, 02 May 2018 19:05:31 GMT

I'm seeing this issue with PAN-OS 8.0.8.

Any idea's to start troubleshooting would be great!

Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

lmori — Fri, 04 May 2018 08:37:32 GMT

Hi @Scott_Dentler,

that error is misleading. I would start from checking the ms.log file for additional details, like:

- Certificate Error

- Authentication Errors

...

Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

Scott_Dentler — Thu, 07 Jun 2018 16:21:15 GMT

Thanks lmori,

I found a solution to my problem at least. It just took some trial and error. I thought my problem was I had a trailing "?tr=1" at the end of my Minemeld server I needed to remove.

For example:

The Objects > External Dynamic LIsts > O365-IPv4, the Source was:

http://minemeld_server.mydomain.com/feeds/office365_IPv4s?tr=1

With "?tr=1" listed the IPs in CIDR notation (13.107.6.156/31)

Without "?tr=1" listed the IPs as IP ranges (13.107.6.156-13.107.6.157)

As soon as I dropped the "?tr=1" it worked great!

------------

On another note, it's broken again.

Palo Alto Documentation says the correct syntax is either format so I don't know why it stopped working... and yes, that means it was working for at least a month, then on 03/22/2018, it started erroring out...

Now that I'm typing this, it appears to be happening again.

Removing the "?tr=1" fixed it from to 5/03 - 5/16, but now it's erroring out again. ugh...

Re: PAN-OS 8.0 MineMeld EDL Error: Downloaded file is not a text file

LydiaP — Mon, 11 Mar 2019 09:11:08 GMT

Hi Scott,

Did you manage to find a solution for this?