topic Re: Virus Download Blocked in General Topics https://live.paloaltonetworks.com/t5/general-topics/virus-download-blocked/m-p/1266#M978 <HTML><HEAD></HEAD><BODY><P>Hi..Can you doublecheck and confirm if the threat ID is 52020 please.&nbsp; Thanks.</P></BODY></HTML> Wed, 07 Dec 2011 21:14:30 GMT rmonvon 2011-12-07T21:14:30Z Virus Download Blocked https://live.paloaltonetworks.com/t5/general-topics/virus-download-blocked/m-p/1265#M977 <HTML><HEAD></HEAD><BODY><P>Download of the virus has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.</P><P><STRONG>File name:</STRONG> AA_v3.exe</P><P></P><P>How can we add an exception for above "exe"</P><P></P><P></P><P class="MsoNormal">We would like to allow the file shown here i.e. “AA_V3.exe”; We tried to add ID 52020 in the AV exception, then we got the message “<SPAN style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt">Threat 52020 is a 'file-blocking' type threat - cannot be added to this profile”. </SPAN></P><P class="MsoNormal"><SPAN style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt"> </SPAN></P><P class="MsoNormal"><SPAN style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt">We using 4.1.0 - Wild fire file scan - forward rule is enabled</SPAN></P></BODY></HTML> Wed, 07 Dec 2011 08:04:44 GMT https://live.paloaltonetworks.com/t5/general-topics/virus-download-blocked/m-p/1265#M977 qdpaadmin 2011-12-07T08:04:44Z Re: Virus Download Blocked https://live.paloaltonetworks.com/t5/general-topics/virus-download-blocked/m-p/1266#M978 <HTML><HEAD></HEAD><BODY><P>Hi..Can you doublecheck and confirm if the threat ID is 52020 please.&nbsp; Thanks.</P></BODY></HTML> Wed, 07 Dec 2011 21:14:30 GMT https://live.paloaltonetworks.com/t5/general-topics/virus-download-blocked/m-p/1266#M978 rmonvon 2011-12-07T21:14:30Z