topic Error in minemeld on U16.04 from fresh ansible install in General Topics

Error in minemeld on U16.04 from fresh ansible install

WetaSystems — Fri, 29 Jun 2018 03:34:29 GMT

Hi,

I have a new vm on U16.04 and have installed the latest minemeld using the minemeld-ansible.

Once all setup and running it was fine but about 20 mins later where I did nothing as I left my desk I came back to

"ERROR RETRIEVING MINEMELD METRICS: INTERNAL SERVER ERROR"

Alerts on the screen 3 times.

I have tried restarting the service and completely restarting the vm but that has not resolved the errors.

Any help would be appreciated.

Re: Error in minemeld on U16.04 from fresh ansible install

lmori — Fri, 29 Jun 2018 12:03:00 GMT

Please, could you share the API Logs file? You can download it from the Webui System > API > Logs

Re: Error in minemeld on U16.04 from fresh ansible install

WetaSystems — Sun, 01 Jul 2018 20:08:08 GMT

Hi,

Attached are the logs, I have removed any identifiying data.

Alan

Re: Error in minemeld on U16.04 from fresh ansible install

lmori — Mon, 02 Jul 2018 08:54:39 GMT

Hi @WetaSystems,

it seem that collectd is not running. Could you try with "sudo systemctl start collectd" from the shell?

Thanks,

luigi

Re: Error in minemeld on U16.04 from fresh ansible install

WetaSystems — Mon, 02 Jul 2018 21:35:47 GMT

Hey,

I checked at it had been running since its last reboot. about 3 days

● collectd.service - Statistics collection and monitoring daemon
Loaded: loaded (/etc/systemd/system/collectd.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-06-29 13:46:41 NZST; 3 days ago
Docs: man:collectd(1)
man:collectd.conf(5)
https://collectd.org
Process: 1678 ExecStartPre=/bin/sh -c while [ "`hostname`" = "localhost" ]; do sleep 60; done (code=exited, status=0/SUCCESS)
Process: 1591 ExecStartPre=/usr/sbin/collectd -t (code=exited, status=0/SUCCESS)
Main PID: 1701 (collectd)
CGroup: /system.slice/collectd.service
└─1701 /usr/sbin/collectd

I tried to restart the service just to see if that would help and got this error

Jul 03 07:49:16 inf-pv-mm02 collectd[6610]: write_graphite plugin: send to graphite-receiver.wetafx.co.nz:2003 (tcp) failed with status -1 (Broken pipe)
Jul 03 07:49:16 inf-pv-mm02 collectd[6610]: Filter subsystem: Built-in target `write': Dispatching value to all write plugins failed with status -1.
Jul 03 07:49:16 inf-pv-mm02 collectd[6610]: Filter subsystem: Built-in target `write': Some write plugin is back to normal operation. `write' succeeded.

I then had to do a full reboot of the machine to get it running again.

But I still get the same 3 errors on the screen saying internal server error

Re: Error in minemeld on U16.04 from fresh ansible install

lmori — Mon, 02 Jul 2018 21:44:36 GMT

Something looks wrong with your collectd config. The file /etc/collectd/collectd.conf should look similar to this:

https://raw.githubusercontent.com/PaloAltoNetworks/minemeld-ansible/master/roles/minemeld/templates/collectd.ubuntu14.conf.j2