topic Re: Install problem in General Topics

Install problem

paul_w — Tue, 20 Sep 2016 13:58:03 GMT

Hello -

We are new to MineMeld, we are following the install process given here: https://live.paloaltonetworks.com/t5/MineMeld-Articles/Running-MineMeld-on-VMWare-desktop/ta-p/72038

At step 6 the initalization process fails with the message 'ERROR INSTALLING MINEMELD, PLEASE CHECK /var/log/minemeld-auto-update.log FOR DETAILS' however we don't have the log file in the directory mentioned.

Can anyone one advise please ?

Thanks.

Re: Install problem

lmori — Tue, 20 Sep 2016 14:36:24 GMT

@paul_w are you using the ISO file or the OVA ?

Thanks,

luigi

Re: Install problem

paul_w — Tue, 20 Sep 2016 14:41:45 GMT

Hi luigi -

We are using the OVA.

paul

Re: Install problem

lmori — Tue, 20 Sep 2016 14:52:29 GMT

- could you login into the VM ? ubuntu/rsplizardspock are the default credentials

- can the VM reach Internet ?

- could you check /var/log/cloud-config-output.log and /var/log/minemeld-auto-update.log files for errors ?

Re: Install problem

paul_w — Thu, 22 Sep 2016 09:35:58 GMT

hi luigi -

it turned out that there was a problem with the internet connection, the server is now up and running.

thank you for your assitance, much appreciated.

paul

Re: Install problem

Immi007 — Thu, 03 Nov 2016 07:01:38 GMT

Hi Team,

I am trying to install Minemeld on a ESXI but this being a new server was not having internet conenctivity from start. We finished the installation booted the machines and configured proxy and other stuff to provide internet access to the system. Once internet was availabable we mounted the Minemeld ISO (by attaching it in CD-rom) and restarted the machine. Post reboot we are not able to login with the ubuntu\rsplizardspock credentials.. it's giving authentication error.

Please assist.

Re: Install problem

lmori — Tue, 08 Nov 2016 07:36:07 GMT

Hi @Immi007,

to install MineMeld Internet Connectivity is needed. My suggestion is to create VM based on Ubuntu 14.04 with Internet Connectivity and install MineMeld following the instructions at https://live.paloaltonetworks.com/t5/MineMeld-Articles/Manually-install-MineMeld-on-Ubuntu-Server-14-04/ta-p/98454.

luigi