topic Re: Minemeld no webpage anymore in General Topics

Minemeld no webpage anymore

WilfredXL — Fri, 28 Jul 2017 12:29:46 GMT

Hi,

I have installed Minemeld on a Ubuntu 14.4 virtual machine more than a month ago. All worked well, updates, webpage and all.

Today I noticed there is no webpage anymore to login to. Ping resolves so network seems ok.

I have restarted the VM and tried to update Minemeld to version 0.9.40 but that version was allready installed.

Tried to start the services, but they seem to stop after a while,

log shows: INFO gave up: minemeld-engine etnered FATAL state, too many start retries too quickly

I hope someone can help.

Regards,

Wilfred de Groot

Re: Minemeld no webpage anymore

BPry — Fri, 28 Jul 2017 12:59:24 GMT

@WilfredXL,

MineMeld questions are usually best asked on the MineMeld forum so that Imori can look at them; but we can tag him here and see if he can help @lmori.

Outside of that simply because we have no idea what your box looks like and trying to troubleshoot why exactly this is faling to start the minemeld-engine is difficult without direct access to the box; I would suggest that you simply rebuild the VM and then restore your MineMeld configuration. Unless you have an unusually complex MineMeld configuration or you haven't backed up the Node and Prototypes this would probably be the easiest solution.

Re: Minemeld no webpage anymore

lmori — Fri, 28 Jul 2017 13:13:23 GMT

Hi @WilfredXL,

if you don't see the login screen at all you should look into the nginx config. Did you change anything in it ?

luigi

Re: Minemeld no webpage anymore

WilfredXL — Fri, 28 Jul 2017 13:14:29 GMT

No, didn't change a thing.

Re: Minemeld no webpage anymore

WilfredXL — Fri, 28 Jul 2017 13:16:22 GMT

@BPry, thanks for your quick reply.
Rebuild the VM and install Minemeld might be the easiest solution, but I would like to know what exactly went wrong and how I can prevent this in the future.

Re: Minemeld no webpage anymore

WilfredXL — Mon, 31 Jul 2017 08:54:00 GMT

Hi All,

Removed Minemeld and installed again.

Web UI is ok now, imported config, and all is functioning as it should.

Thkx

Re: Minemeld no webpage anymore

lmori — Fri, 04 Aug 2017 10:40:23 GMT

Hi @WilfredXL,

do you still have the old instance ? could you send me the minemeld-engine.log and minemeld-web.log files at lmori@paloaltonetworks.com ? For root cause analysis.

luigi

Re: Minemeld no webpage anymore

WilfredXL — Fri, 04 Aug 2017 10:46:50 GMT

Hi Luigi,

No old instances or old logs left.

Wilfred