topic Re: temperature in General Topics

temperature

BigPalo — Wed, 06 Oct 2021 14:02:45 GMT

hi,

I had a firewall palo alto with the version 9.0.12 and i upgrade the version to 9.1.11 after this the temperature pass of 30 grades to 60 grades.

Why after upgrade the temperature changed?

Kind regards

Re: temperature

BPry — Wed, 06 Oct 2021 15:53:54 GMT

@BigPalo,

After a major version upgrade your firewall is still busy with background tasks post upgrade, so temperatures can be expected to be elevated post upgrade for a while as the firewall finishes those tasks. Unless the chassis itself is alarming I wouldn't pay any attention to this at all.

Re: temperature

BigPalo — Fri, 08 Oct 2021 11:24:24 GMT

hi,

but it's been 5 days since the update and it's still the same. is this normal?

Re: temperature

BPry — Sun, 10 Oct 2021 02:33:10 GMT

@BigPalo,

That long past the upgrade itself I wouldn't expect to see temperatures double what was previously your normal. That being said, again, your new baseline of 60 degrees itself isn't alarming and is well within normal operating temperatures. I wouldn't be concerned about this temperature myself, but by all means if you feel alarmed about it I would open a TAC case and see if they can tell you why your new norm doubled. My guess would be that you won't get a great answer from TAC, because again it's within normal operating temperatures.