topic Re: Palo Alto Apps / Hub unreachable for days in General Topics

Palo Alto Apps / Hub unreachable for days

btenberge — Wed, 06 Oct 2021 08:39:41 GMT

I've been trying to access the Apps hub (https://apps.paloaltonetworks.com/) for days now and I keep getting this error:

{"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}

Is there any ETA when this issue will be resolved?

Re: Palo Alto Apps / Hub unreachable for days

BPry — Wed, 06 Oct 2021 16:01:51 GMT

@btenberge,

Have you contacted your SE or Account Manager to report that you are having issues logging in? The Apps Hub is functional, so whatever issue you are running into is either localized to your account or localized to your region.

Re: Palo Alto Apps / Hub unreachable for days

btenberge — Thu, 07 Oct 2021 05:10:43 GMT

@BPry , thanks for replying.

I haven't yet, because they're a bit slow lately. But now I'll have to.