topic Re: How to identify high dataplane CPU in General Topics

How to identify high dataplane CPU

Linha_Amarela — Thu, 14 Oct 2021 18:55:35 GMT

Hi Community,

Could you please to identify a problem with palo alto device.

The device is with processing is too high.

What could be causing this consumption? This is normal or is a problem?
Data Plane CPU stay always with =100%

Follow a message:
Management CPU: 81%
Data Plane CPU: 100% (It´s problem, stay always = 100%)

Thanks a lot for help

Carlos

Re: How to identify high dataplane CPU

Linha_Amarela — Thu, 14 Oct 2021 18:57:28 GMT

follow my contact: carlos.oliveira@lamsa.com.br

Re: How to identify high dataplane CPU

OtakarKlier — Thu, 14 Oct 2021 20:18:16 GMT

Hello,

I would open a support case since they do this quite often and can help quicker. However here is a link to an article of how you might identify the root cause.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRTCA0

Regards,