topic IP-user mapping between Prisma and On Prem Panorama while both are in different tenents in Prisma Access Agent Discussions

IP-user mapping between Prisma and On Prem Panorama while both are in different tenents

Brajesh_Patel — Thu, 23 Jul 2026 10:36:06 GMT

Hi All

Active User-ID information is synchronized between Prisma Access and Panorama, including the redistribution process in both directions while Prisma (SCM) and On prem Panorama is in different? How we can achieve this in teem of user-ID redistribute.

Thank you

Re: IP-user mapping between Prisma and On Prem Panorama while both are in different tenents

reaper — Thu, 23 Jul 2026 11:48:51 GMT

They don't need to be member of the same tenant to be able to share user-id information as you can connect to the IP addresses of the redistribution nodes directly