https://live.paloaltonetworks.com/t5/prisma-access-agent-discussions/problemas-con-agente-palo-alto/m-p/1230767#M3 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/832587523">@Vjuarez</a></P> <P>&nbsp;</P> <P>did this issue started after UI Agent upgrade? Could you checking this KB:&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000XhhvCAC" target="_self">After upgrade of User-id agent, the firewall gets disconnected from the Agent</A>&nbsp;to see it can help?</P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel&nbsp;</P> Tue, 03 Jun 2025 01:34:30 GMT PavelK 2025-06-03T01:34:30Z https://live.paloaltonetworks.com/t5/prisma-access-agent-discussions/problemas-con-agente-palo-alto/m-p/1230714#M2 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Vjuarez_0-1748881449697.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/67835i95928B44268BB6E6/image-size/medium?v=v2&amp;px=400" role="button" title="Vjuarez_0-1748881449697.png" alt="Vjuarez_0-1748881449697.png" /></span></P><P>&nbsp;</P> Mon, 02 Jun 2025 16:26:19 GMT https://live.paloaltonetworks.com/t5/prisma-access-agent-discussions/problemas-con-agente-palo-alto/m-p/1230714#M2 Vjuarez 2025-06-02T16:26:19Z https://live.paloaltonetworks.com/t5/prisma-access-agent-discussions/problemas-con-agente-palo-alto/m-p/1230767#M3 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/832587523">@Vjuarez</a></P> <P>&nbsp;</P> <P>did this issue started after UI Agent upgrade? Could you checking this KB:&nbsp;<A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000XhhvCAC" target="_self">After upgrade of User-id agent, the firewall gets disconnected from the Agent</A>&nbsp;to see it can help?</P> <P>&nbsp;</P> <P>Kind Regards</P> <P>Pavel&nbsp;</P> Tue, 03 Jun 2025 01:34:30 GMT https://live.paloaltonetworks.com/t5/prisma-access-agent-discussions/problemas-con-agente-palo-alto/m-p/1230767#M3 PavelK 2025-06-03T01:34:30Z