COVID-19 Response Center

The COVID-19 Response Center for GlobalProtect and Prisma Access

We've got you covered!

Palo Alto Networks understands a new level of support is needed, and the necessity to securely and rapidly connect all your applications, including SaaS, Cloud, and your data center apps.
This page provides immediate resources from across Palo Alto Networks specific to GlobalProtect, GlobalProtect Cloud Services (GPCS), and Prisma Access.
Find the answers you need and engage with other cybersecurity professionals.

A Message from our CEO, Nikesh Arora

A Message from our CEO, Nikesh Arora

We have a number of solutions ready to go to help you secure your remote workforce, and we’ve ramped up our support to help.

Read More.

GlobalProtect and Prisma Access during COVID-19

COVID-19 GlobalProtect Prisma Access Working From Home.png

We understand your challenges during COVID-19.
Supporting your mobile workforce, you’re covered.

8308 7 11
Posted by 2 weeks ago in Blogs

Your Video Resources

GlobalProtect Blogs, Articles, and Discussions

Troubleshoot Performance Related to GlobalProtect

a week ago — An increased remote workforce may impact performance in your network. Learn how to troubleshoot performance related to GlobalProtect.

750 1 4 by in Blogs

GlobalProtect: Implement Split Domain and Applications

2 weeks ago — GlobalProtect with Prisma Access or with on-premise firewall is utilized by employees to securely connect to their enterprise environment and access their corporate applications.

1426 4 by in Prisma Access Articles

GlobalProtect and Prisma Access during COVID-19

2 weeks ago — We understand your challenges during COVID-19. Supporting your mobile workforce, you’re covered.

8308 7 11 by in Blogs

Prisma Access - GlobalProtect APP version

2 weeks ago — Is there any way to see which GP APP version is currently used ?

342 1 by in Prisma Access Discussions

GlobalProtect, Working from Home, Prisma Access and Covid-19

2 weeks ago — To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands...

3948 20 18 by in General Topics

Total number of concurrent Users that can connect to Global protect vpn on the PA 3220 firewall

3 weeks ago — Hi Team Please let us know the total number of concurrent Users that can connect to Global protect vpn on the PA 3220 firewall. Regards Mohammed Asik

3087 3 by in General Topics

Cannot connect to Globalprotect

11-03-2019 — Since updating Global Protect client, I can no longer connect to VPN. I can successfully connect to all our other sites. I’ve tried connecting on the OSX client & Windows Client. System logs...

13113 4 1 by in General Topics

Global protect "Could not connect to gateway contact your IT administrator"

08-06-2019 — Hi Team, When I'm trying to connect global protect from agent it gives an error "Could not connect to gateway contact your IT administrator". When I dig into debug logs, i found below intersting...

8941 6 by in General Topics

Prisma Access Blogs, Articles, and Discussions

Prisma Access SASE Security (EDU-118)

yesterday — Read about the new Prisma Access education course, new tutorials, videos, and articles about this service. Prisma Access SASE Security (EDU-118)

97 by in Blogs

Prisma Access FAQ To Scale Mobile Users

a week ago — Check out the Prisma Access FAQ to help answer questions around scalability and capacity for mobile users with Prisma Access.

435 by in Blogs

Top 10 Resources for Prisma Access

a week ago — Prisma Access is likely the backbone support for the needs of your remote workforce during the COVID-19 pandemic. Here are some very helpful resources for you.

347 3 by in Blogs

GlobalProtect and Prisma Access during COVID-19

2 weeks ago — We understand your challenges during COVID-19. Supporting your mobile workforce, you’re covered.

8308 7 11 by in Blogs

Prisma Access , Working from Home (WFH) and Covid-19 (Coronavirus)

2 weeks ago — To all, Just wanted to post a message about the Hot Topic right now.. which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping...

690 1 by in Prisma Access Discussions