03-19-2019 09:33 AM
When I try to follow the article about support cases I get stuck on step 2 / 3
I can see one of my firewalls and his serial, but I can't click on it.
How can I solve it?
I also tryed the support on the phone but I can't get to speak to anyone.
Solved! Go to Solution.
4 weeks ago
This button requires an appropriate support contract to operate, and permission from the account (to which the contract is bound) superuser to use.
If you are unable to create a case, you may have partner enabled premium support and will need to reach out to your support provider, or the account superuser may not have granted you permission to open cases
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