Failed to Block Facebook Chat Consistently
24398
Created On 09/25/18 17:41 PM - Last Modified 06/07/23 17:28 PM
Symptom
Resolution
Step 1. Enable decryption.
For more information about Decryption, please refer to "How to Implement and Test SSL Decryption".
Step 2. Configure your security rule to block "facebook-chat" and "facebook-mail" applications.
Step 3. Create another security rule that allows "facebook-base" application. Add this security rule below the rule created in Step 2 above.
With the above configuration, the user still can browse to Facebook, but will not be able to use Facebook-Chat.