LDAP Authentication Fails for all Users

LDAP Authentication Fails for all Users

15035
Created On 09/25/18 18:01 PM - Last Modified 06/12/23 10:29 AM


Resolution


Issue:

LDAP authentication fails for all users indicating invalid username and password, even though all users are in the allow list.

Resolution:

Verify the port defined for the LDAP server and whether or not  the SSL checkbox is enabled.   In general, the SSL checkbox should only be used on Port 636.  Some servers will not accept SSL on Port 389.

Screen Shot 2014-09-19 at 4.37.10 PM.png

owner:  jwoodburn
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