I'm looking for a proper way to allow the iOS Ring app to connect back to the video feed from an iOS device. Android phones work with no issue.
The problem is that it reports the web URL category as "unknown" which I am currently blocking.
I wrote my policy (below) to allow ssl traffic for all unauthenticated users (mobile devices) to connect to the Ring IP address range, and assigned a new URL filtering policy that mirrors our current URL filtering policy, with the exception that "unknown" category is set to Alert instead of block.
Is there a more proper way to do this?
Specifically the iOS ports TCP out 80, 443, 5223, 15064 and UDP out 53, 123, 18306 - 63919
Ring IP range: 126.96.36.199-188.8.131.52
I know this is an older thread, but we are experiencing this issue as well. All of the functionality within the Ring app works as far as we can tell except the live video feed. The other Ring traffic hits URL Category: business-and-economy.
The live video feed traffic is showing up in our URL filtering logs as category: unknown, and action is block-continue. Unlike the rest of the Ring traffic, these requests are not resolving DNS, so the URL entry just shows an IP address:15064, so I don't have a list of URLs to add to a category.
Thoughts/ideas to get this to work without allowing unknown category?
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