4.1.4 upgrade failed

L2 Linker

4.1.4 upgrade failed

I tried to run ESMcore update to 4.1.4, but it ended up with "cannot access file, check permissions" -type of failure. Of course I did not take note of the exact filename. There was rollback option, so I prssed that.

Now my clients cannot connect to my server, I can use ESM console just fine.


setup emptied and removed this folder: "C:\Program Files\Palo Alto Networks\Endpoint Security Manager\Server\"


I recreated it and put hibernate.cfg.xml there under bin, but now setup is complaining about missing: CyveraServer.exe.config


What happens if try to uninstall traps core from the server and do a reinstall? Or, if someone has better tip, it would be much appreatiated.

L2 Linker

Re: 4.1.4 upgrade failed


I was able to fix this. 

Removed core from server and then reinstalled it and now everything is back to normal and we have 4.1.4 installed.

I was just very careful as this was first time ever I had any problems with  upgrades and I have been participating all betas etc.

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