FP Alarms on Traps

L0 Member

FP Alarms on Traps

Dear Community,

 

Since we are using third party printer add-on, we have Traps FP alarms, for many applications (iexplorer, acrobat reader, Word, Excel etc). In addition we are not able to understand without creating SR and dump file being analysed by support. 

 

Is there any easy way that we can distinquish whether the alarm FP or not? Is it possible to anaylse dump file by ourselves. 

 

Best Regards

 

Evrim

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