Incoming Rule for Traps

L2 Linker

Incoming Rule for Traps

Wondering if you can help, I'm having some issues with a Traps server sitting in my DMZ for external clients. I just migrated to new PA Firewalls and external clients can no longer connect in. I have opened up Ports 2125 using app SSL but no go.. has anyone else got a Security Policy they can through my way jus tot confirm i have setup correcty..?

 

thanks heaps..

Tags (4)
L4 Transporter

Re: Incoming Rule for Traps

Hi @Alex_Gomez

 

The security policy in question has to allow the application paloalto-traps and SSL. That's the best way to get it working. 

 

Finally, please confirm if the Internal and External FQDNs that your endpoint agents connect are the same and that the DNS resolution is happening correctly.

 

For example:

Scenario 1: Internal and External FQDNs are the same i.e esm.acme.com. It then resolves to the internal and external IPs.

Scenario 2: Internal and External FQDNs are different  i.e esm.int.acme.com and esm.ext.acme.com. it then resolves to the internal and external IPs.

 

I hope this helps.

 

Will

L2 Linker

Re: Incoming Rule for Traps

Hi @Willian

 

I'm using 

 

Scenario 2: Internal and External FQDNs are different  i.e esm.int.acme.com and esm.ext.acme.com. it then resolves to the internal and external IPs.

 

I will give that a go..

 

thanks

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