Palo alto Traps use high resources and and block some processes that uses IIS

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L1 Bithead

Palo alto Traps use high resources and and block some processes that uses IIS

Hi Community,

 

We are having an Issue where we upgraded the Traps agent from 4.1.3 to 4.2.3. "Now 3 of our servers are losing connection to the server or processes on the Trio server are to busy so that the the response time are to long to the agent" as per user.

 

This seems to be started after we have installed the Traps software on all servers.

 

What we did was we white listed the folder of the application. But it doesnt help. The user said that the application processes are using the IIS.

 

Could you guys help us?

 

Follow up question, Does traps do scan? Please confirm because I know it doesnt.

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