Stop Traps Agent on Mac

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L2 Linker

Stop Traps Agent on Mac

Wondering if anyone knows how to stop traps agent on mac?

L1 Bithead

Re: Stop Traps Agent on Mac

The only way we could stop traps was to run the uninstall, perform the task that was halted by traps and reinstall.

L0 Member

Re: Stop Traps Agent on Mac

Try this command:

 

cd /Library/Application\ Support/PaloAltoNetworks/Traps/bin/
sudo ./cytool runtime stop all

Sometimes I find you have to run this command to get cytool to run correctly. Haven't figured out why.

sudo ./cytool rpc enable all
L3 Networker

Re: Stop Traps Agent on Mac

Hi,

 

Please see the reference in the admin guide:

RPCs are used by the Traps agent and daemons to access persistent databases, change log levels, and connect or disconnect from the ESM Server.

 

We are looking into enhancing this flow in a future version.

 

Thanks!

Aviel

L0 Member

Re: Stop Traps Agent on Mac

That explains why it's needed before running the check-in command. 

 

Can I request that the cytool runtime start command matches the Windows equivalent? Adding all to the macOS side drives me insane!

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