Traps Live Terminal session fails

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L1 Bithead

Traps Live Terminal session fails

I have a question regarding Traps Live Terminal session fail.

We are running Traps agent 6.1.0

User role is Instance administrator

 

The problem is from some PC's running the TMS in Crome we cannot create a live terminal session to a Traps agents

Question:

How is the connection established ?

Is it only from the TMS to the agent or does it open other ports from the PC running the TMS  and what ports ?

Are there any requirements for the PC running the TMS ?

Retrieving files are working it's only the  Live Terminal session that fails. 

 

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