Just want to confirm the steps of upgrading ESM Server and ESM Console are as follow:
Stop all services and IIS for ESM Console.
Backup the database.
Run the 4.0.4 ESM installer
Run the 4.0.4 ESM Console installer
Import content updates
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You pretty much got it.
Stop IIS and Endpoint Security Manager (cyveraserver) services.
Backing up the database and snapshotting the server are good practices.
Pretty sure you don't need a reboot. I've based my upgrade procedures off this article and I've had nothing but good results: https://live.paloaltonetworks.com/t5/Endpoint-Articles/System-upgrade-best-practice/ta-p/75400
Followed that article to the "T" and both my UA and PROD upgrades went without a hitch from 4.0.3 to 4.0.4. Thanks for sharing that link!
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