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09-12-2017 08:28 AM - edited 09-12-2017 08:28 AM
You pretty much got it.
Stop IIS and Endpoint Security Manager (cyveraserver) services.
Backing up the database and snapshotting the server are good practices.
Pretty sure you don't need a reboot. I've based my upgrade procedures off this article and I've had nothing but good results: https://live.paloaltonetworks.com/t5/Endpoint-Articles/System-upgrade-best-practice/ta-p/75400
09-12-2017 08:28 AM - edited 09-12-2017 08:28 AM
You pretty much got it.
Stop IIS and Endpoint Security Manager (cyveraserver) services.
Backing up the database and snapshotting the server are good practices.
Pretty sure you don't need a reboot. I've based my upgrade procedures off this article and I've had nothing but good results: https://live.paloaltonetworks.com/t5/Endpoint-Articles/System-upgrade-best-practice/ta-p/75400
09-12-2017 03:23 PM
thanks @MichaelMelone
11-27-2017 11:35 AM
Followed that article to the "T" and both my UA and PROD upgrades went without a hitch from 4.0.3 to 4.0.4. Thanks for sharing that link!
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