Cannot add device PAN-OS 9.0

L2 Linker

Cannot add device PAN-OS 9.0

Hello to all,


I am doing a migration of PA-820 on version 9.0 as a device. However, when adding the username and password it gives me a remote exception error.. I can ping the management interface from the firewall to expedition and vice versa. I also tried using the API key, I generated it and add it. However, when I click retrieve contents, it did not retrieve any file (expedition agent is up).  The user is a super user local admin on the FW.


1- Where I can see the log of the possible error?? (complete linux path please - will like to see a guide about this)

2- Is there a limitation of Expedition for version 9.0 of adding it as a device? I haave another firewall in PAN-OS 8.1 added. I upgrade it to 9.0 and I was able to retrieve the contents (already had the API key in 8.1). Also, I am able to import the  XML of 9.0 without any problems.

3- Please advise on how ti fix. I saw other posts about this, but they said just to upgrade. Will do that if I have time.


Expedition version: 1.1.10

PA8-820 version: 9.0


@alestevez Please take a look to the post.


In the meantime, I am importing / exporting the XML file, however this is slowing a bit my migration process..




image.pngAPI keys addedimage.pngNo info retrieved

L7 Applicator

Re: Cannot add device PAN-OS 9.0

Hi, you are right. In Expedition and for backward compatibility between version we were using the old API calls under the path:




In Panos 9.0 this way to call the API has been deprecated so now we are updating Expedition to use the current API Path




Next version 1.1.12 will come with the hotfix.

L2 Linker

Re: Cannot add device PAN-OS 9.0

Thanks! When the version 1.11.12 will be available?

L2 Linker

Re: Cannot add device PAN-OS 9.0

already :)

it seems they've kept the promise.

Expecting release notes soon :)

L2 Linker

Re: Cannot add device PAN-OS 9.0

Yep, configured some days ago and its working :)

L0 Member

Re: Cannot add device PAN-OS 9.0

No working for me.

L1 Bithead

Re: Cannot add device PAN-OS 9.0

I had this exact same problem, even with a freshly installed OVA - The recommended steps I saw elsewhere were to run

apt update expedition-beta

Unfortunately this caused worse problems, I started seeing lots of empty "warning" dialog boxes popping open.

The solution in the end, was install a clean Ubuntu 16.04 Server VM (rather than using the OVA), then running the expedition install script.

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