10-17-2018 06:04 AM
I sucessfully exported the logs from my PA200 (currently on release 7.1.16) via SCP to the PALogs folder.
Expedition can find the files but when I do the "Process Files" I get the dreaded "No supported files to process". Can I get an hint on what am I doing wrong here?
Solved! Go to Solution.
10-23-2018 03:16 AM
How did you manage to resolve this? We are facing the same thing?
the ML temp folder is owned by www-data, same with the PALogs folder but we're still having the issue of "no supported files to process"
10-23-2018 06:38 AM
Im not facing the issue anymore. I have my directory structure /PALogs/PaloAltoSCP owned by "expediton" and everything is running ok now.
For the first "process files" I had to change the owner to www-data:www-data but after that reverted back to expedition:expedition (to let the NGFW device export the logs directly via SCP) and everything is running fine. I now can have the new exports on this directory, have expedition finding them and processing without issues.
Hope this helps.
10-23-2018 08:08 AM
Thanks for your response!
In our particular issue, this was failing because a lot of our logs included IPv6 and Expedition does not currently support IPv6 for ML. Many thanks to Albert for looking at it with us :)
10-31-2018 12:23 PM
I am having the same issue, but the reported solutions are not working for me.
I am running version 107.
User and groups are as required:
ls -l /PALogs/
-rw-rw-r-- 1 www-data www-data 27064162 Oct 30 17:49 XXX.csv
I commened out the bind statement mysql.cnf and restarted mysqld:
#bind-address = 127.0.0.1
yet I'm still getting this error. Is there any log to check why this is happening?
10-31-2018 12:47 PM
After typing in the /PALogs/* directory, click the save button. Open up the device then ML tab again and try to process the logs, whilst doing so, look in the below log folder:
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