Process logs grayed out?

L3 Networker

Process logs grayed out?

When i try to process logs the "process logs" button is grayed out?


Screen Shot 2019-04-11 at 7.58.28 AM.png

L3 Networker

Re: Process logs grayed out?

Looks like something is stuck....


Screen Shot 2019-04-11 at 10.55.03 AM.png



What are the permissions suppose to be?


I created a new Hard Disk, mounted it and moved all logs to that. I assume it has to be permissions somewhere.


Screen Shot 2019-04-11 at 11.32.04 AM.png

L3 Networker

Re: Process logs grayed out?

Stopping the Pan Orders Agent, canceling jobs, flushing it, then restarting it fixes the issue. 

L4 Transporter

Re: Process logs grayed out?

The PAN Agent needs to be running to perform some background tasks.

Downloading content is one of them.

You can see the PAN Agent status via the icon on the top bar.

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