anyone else having login issues ?

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L0 Member

anyone else having login issues ?

my credentials dont seem to be working ...i am following a Expedition -getting started demo with un: admin / pw: paloalto

https://paloaltonetworks.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b784a75e-96c3-4ce0-9548-a9c...

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L1 Bithead

Re: anyone else having login issues ?

I can get in via the web, but not ssh or console.  Was in earlier this week, did an upgrade, and now this is happening.

 

L3 Networker

Re: anyone else having login issues ?

Are you using the username Expedition for CLI access?  Also, make sure you never upgrade Ubuntu, just Expedition.

 

Hope that helps.
Bob

L4 Transporter

Re: anyone else having login issues ?

Sometimes it is as eassy as reloading the page in the browser, in case the ssl session is now expired and it needs to renegotiate a new one.

 

Alos, it may be issues accessing the database, and this could be because mysql (MariaDB in our case) is off, and needs to be restarted

sudo service mysql restart

or

that some of the packages Expedition use have been updated and it cannot interact with the database any longer, as Sandro mentioned. So, DO NOT upgrade the system, but update the packages when needed via

sudo apt-get install expedition-beta

 

L1 Bithead

Re: anyone else having login issues ?

Not sure if you were responding directly to me so allow me to clarify.  Since I performed the upgrade process per the CLI 

sudo apt-get update
sudo apt-get install expedition-beta

I can access via the web, but not SSH.  Even when creating a new account via the GUI, I can still not get access via the SSH.  Question - for future reference [I'm new to this tool], are both these steps required?  Or only the "update" command?

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L3 Networker

Re: anyone else having login issues ?

Those are the correct two commands for upgrading.

 

Just to confirm, you are using:

 

username:  expedition

password:  paloalto

 

 

L4 Transporter

Re: anyone else having login issues ?

The update command is only to make the system aware of new updates. It would connect to the external repositories to know which versions are available for each package.

 

Next, the "apt-get install expedition-beta" would install the latest, known from the prior command, version of the package.

 

Regarding the SSH, yes, check with the tuple login:expedition, password: paloalto

 

 

L1 Bithead

Re: anyone else having login issues ?

I'm using my Superuser account.

L1 Bithead

Re: anyone else having login issues ?

OK, so mystery solved.  There was another admin that changed the SSH account.  Thank You!

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