where do I check logs when merge never completes

L2 Linker

where do I check logs when merge never completes

I've got a pretty straight forward ASA to Palo migration. I followed the guide step by step. Unused objects and invalid stuff has been removed. When I click on the merge button it stays in the pending state forever. (No error message or any other feedback FWIW)

 

So what logs can I check in the CLI to see where the merge gets stuck. 

L3 Networker

Re: where do I check logs when merge never completes

I had the same issue.  I always have a second browser open to Expedition.  When it hangs for any reason, for some reason the service has stopped.  Once I restart it, it works and the process will finish.

 

Hope that helps.


Bob

L2 Linker

Re: where do I check logs when merge never completes

OK, what service is being restarted? And how? i.e. is this a CLI restart? Also, it seems a bit of a bandaid to restart when it hangs. I'd like to find the root cause of this behaviour if possible.

L2 Linker

Re: where do I check logs when merge never completes

Yeah, the root cause would be nice.  

 

On the main screen there is a section for "Jobs and Task Manager".  If the service is stopped, press the button and restart it.

 

 

L2 Linker

Re: where do I check logs when merge never completes

Yea, I should have notice that section. Thanks.

L7 Applicator

Re: where do I check logs when merge never completes

Check the doc related to log analisys please https://paloaltonetworks.box.com/s/2h1xd16i5nlwkv9pmpega0m416rnps0q 

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