ACC Report mismatch some during time

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L3 Networker

ACC Report mismatch some during time

Hi all, I found the issue about ACC report mismatch some during the time 

 

Symptom: I try to compare between during time  last 24 hour and last  7 days is found mismatch which lasts 24 hours have traffic more than  18 G but last 7 days have traffic 500 M( Report user activity application )example: last  24 hours  have to use application google-base more than 17G but last 7 days not show traffic application google-base, I would like to know why the mismatch

 

 

L7 Applicator

Re: ACC Report mismatch some during time

@Pattarachai,

Are you selecting 'Last 7 Days' or 'Last 7 Calendar Days'? 

L3 Networker

Re: ACC Report mismatch some during time

@BPry  I choose Last 7 days

L7 Applicator

Re: ACC Report mismatch some during time

@Pattarachai,

Can you take a screenshot of the mismatch that you are seeing. The only time that you should see a mismatch between what's reported under the ACC is if the time frame no-longer includes the same period. For example, selecting 'Last 24 Hrs' and 'Last 7 Calendar Days' wouldn't necissarly cause all of the traffic to match. In the example that you provided above, the time would overlap and all traffic would be accounted for. 

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