Add Company to Customer Support account

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L1 Bithead

Add Company to Customer Support account

Hi, 

does anyone know how to add a new company into your Customer Support Account? 

I already have an account with a client in it. I need to add another client, then I can register their PAs.

 

I can't find this information anywhere.

Thanks

L7 Applicator

Re: Add Company to Customer Support account

@WRibeiro,

You could attempt to open a support ticket for something like this, but I would personally recommend against it. It sounds like your an MSP of sorts; if that's true, you absolutely should not be using one account to manage all your client devices. Each client should get their own account.

That account could be one that you manage and that your a superuser of, but in case of seperation with the client it would be better to set this up right to begin with. This will allow you to leave a client without a lot of work, you simply promote one of their accounts and then remove your own. 

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