After upgrade my firewall not able access GUI

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L1 Bithead

After upgrade my firewall not able access GUI

HI,

I have upgraded my firewall 8.1.12 version, after that I am not able to access my firewall through GUI.

 

I have gone through the logs , might be some files are missing after upgrade. can any once check logs and let me know if found any thing. below is the logs:-img1.PNGimg2.PNGimg3.PNG

Highlighted
L7 Applicator

Re: After upgrade my firewall not able access GUI

hi @jafar.hussain 

 

sslmgr is used for ssl vpn

you'll want to look into namagement-webserver

for help you'll also need to provide more infor than a screenshot of some log

what is working, what happens to your https connections (packetcapture).....

 

Highlighted
L4 Transporter

Re: After upgrade my firewall not able access GUI

@jafar.hussain Are you able to telnet gateway IP on 443?

 

Mayur



Mayur Sutare
Highlighted
L1 Bithead

Re: After upgrade my firewall not able access GUI

@reaper @SutareMayur 

 

I am able to log in via ssh. as well as, I have enabled the HTTP service via CLI mode and I am able to login in to the firewall.

But my question is there any issue with this logs which I have shared

Highlighted
L7 Applicator

Re: After upgrade my firewall not able access GUI

hi @jafar.hussain  unfortunately the log you shared is irrelevant to the GUI

Highlighted
L1 Bithead

Re: After upgrade my firewall not able access GUI

@reaper 

 

I have generated the TAC support file. could you please let me know which log I have to refer?

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