Agent User ID problem

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L2 Linker

Agent User ID problem

Hi everyone

I have a problem whith user ID agnet on Windows 2012 Server.

I have a error

Error - Failed to add mapping (x.x.x.x) - () - in x.x.x.x mains adress IP.

Appears many times.

 

Do you have any idea what is the reason this error ??

 

Regards 

Przemek

 

 

L7 Applicator

Re: Agent User ID problem

Hello,

Is it working for any mappings? I have had issues with groups in the past where there was a user that was no longer in AD but their sid was in the group. The PAN doesnt know what to do so it doesnt update the group beyond what it already has. I would go through the steps of setting up User-ID from scratch to make sure you didnt miss anything. If its still not working, open a support case.

 

Regards,

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