Agentless User-ID Connection to Active Directory Servers give me timout connection error

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L2 Linker

Re: Agentless User-ID Connection to Active Directory Servers give me timout connection error

No it's not working brother

why not the paloalto support team dosn't help on this ??

L3 Networker

Re: Agentless User-ID Connection to Active Directory Servers give me timout connection error

@hamza_ineosi managed to resolve the issue , the issue which i was facing i.e . connection timeout on server monitoring 

i found out that customer installed symantec antivirus on DC and once we removed it , rebooted the server then it started to connect . before this i did a pcap from bot the fw to check if there is any drop. if no drop that means fw is not in issue . hope this will help you to resolve your problem . you may ask the system admin to uninstall any antivirus installed on DC and turn off the FW of server . RPC port 135 is used in agent less config to get the logs from PA FW

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