Allow traffic after "decrypt-error"?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.
Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

Allow traffic after "decrypt-error"?

L3 Networker

Is there any way to allow traffic after "decrypt-error"? I get a lot of decrypt-errors showing up in the logs when SSL decryption is enabled. Most of it is from amazonaws.com (even though I excluded it from decryption). I would rather just allow the traffic to pass, but instead it's getting denied by default, and I can't find any way to allow it instead.

 

I'm running 8.1.5

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

You can do the SSL decrypt exempt for particular website or destination address under the policies and decryption

 

or 

 

Under device 

 

ssl decrypt exclusion you can add the particular website there which gived decrypt error.

Then your traffic to that website will not be decrypted.

MP

Help the community: Like helpful comments and mark solutions.

View solution in original post

2 REPLIES 2

Cyber Elite
Cyber Elite

You can do the SSL decrypt exempt for particular website or destination address under the policies and decryption

 

or 

 

Under device 

 

ssl decrypt exclusion you can add the particular website there which gived decrypt error.

Then your traffic to that website will not be decrypted.

MP

Help the community: Like helpful comments and mark solutions.

L7 Applicator

Hi @Maxstr 

Depending on the actual reason you can allow specific connection (with a decryption profile), even if users then need to make a second attempt as the firewall needs the first try to add the website to an exclusion table. But there are situations (somehow bugs) where this probably isn't possible. So first I would update to 8.1.8 (=preferred release from Paloalto: https://live.paloaltonetworks.com/t5/Customer-Resources/Support-PAN-OS-Software-Release-Guidance/ta-... ). If the problem then is still there you could either open a support case or use the solution proposed by @MP18 and manually exclude the websites that generate errors - at least if you need to access these websites.

  • 1 accepted solution
  • 16580 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!