When attempting a download of a PAN OS software image, I get the error "Another download is in progress. Please try again later" in the download dialog. How can I find out what download is in progress and potentially stop that so I can get the software image downloaded?
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From the CLI prompt you can enter "show jobs all" check the last column to see if there is a download pending. You can find the job id for the download on the same line. Once you are know the job id for the download task you can issue the command "clear job id <id-num>" to clear the download job.
Hope this help.
Better question is, why does this happen? I see this problem every couple of weeks, and it's forced me to manually check my content updates on a regular basis because once some download is stuck, no other updates can be loaded, causing the firewalls to fall out of date.
I've actually submitted 2 enhancement / feature request
Recommend changing alert level for ‘auto update agent failed to download content version xxx-xxx’ from current
To something that is different from a successful message. Such as raising the severity level to High
2 boxes in the lab running 4.04 (planning to upgrade to 4.05 this week) we have seen downloads get hung which require manual clearing of the jobs.
Recommend manual clearing of jobs that are in ‘PEND’ status for more than 24/48 hour or some configurable time.
but yes clearing of the jobs manually fixed it.
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