Antivirus Dynamic Update fails PAN-OS 8.1.0 Cluster

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Re: Antivirus Dynamic Update fails PAN-OS 8.1.0 Cluster

Hi Chacko,

 

I did the reschedule for the updates and it did not seem to work for us. Support got on the line and discovered an

error. c:698): Bad update information on disk2018-04-13 10:30:29.609 -0400 No new Content content available for download.

 

She said because of the Bad Update information on Disk error she restarted our "debug software restart process device-server", which fixed the issue for us. We scheduled the update to run in 5 minutes and it grabbed the update successfully on its own. 

 

Hope yours was fixed with the solution you posted. However, if it’s not. Try the solution that she gave us. She said it wouldn't impact production but I would check with support first if you think otherwise.

 

Thanks,

RG

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