Antivirus Dynamic Update fails PAN-OS 8.1.0 Cluster

L2 Linker

Re: Antivirus Dynamic Update fails PAN-OS 8.1.0 Cluster

Hi Chacko,


I did the reschedule for the updates and it did not seem to work for us. Support got on the line and discovered an

error. c:698): Bad update information on disk2018-04-13 10:30:29.609 -0400 No new Content content available for download.


She said because of the Bad Update information on Disk error she restarted our "debug software restart process device-server", which fixed the issue for us. We scheduled the update to run in 5 minutes and it grabbed the update successfully on its own. 


Hope yours was fixed with the solution you posted. However, if it’s not. Try the solution that she gave us. She said it wouldn't impact production but I would check with support first if you think otherwise.




Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!