Apply new evaluation license to exiting VM

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L3 Networker

Apply new evaluation license to exiting VM

I have a VM where evaluation license has expired .when try to download software complains not registered.

We have new eval license. a team member has gone and register uuid and cpu id from the exisiting vm and has got new serial number. but the vm still saying not register. i have deleted all the old licenses.

L7 Applicator

Re: Apply new evaluation license to exiting VM

you'll want to reach out to support

 

likely the old serial is still registered (because you re-used the same cpuid/uuid) causing you to still retrieve the old information

for eval activation you should create a new instance and transport the configuration over from the old eval

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L3 Networker

Re: Apply new evaluation license to exiting VM

Did you deactived the old VM? After this you could register it with the new eval license and the box will get the new serial number.

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