I have a VM where evaluation license has expired .when try to download software complains not registered.
We have new eval license. a team member has gone and register uuid and cpu id from the exisiting vm and has got new serial number. but the vm still saying not register. i have deleted all the old licenses.
you'll want to reach out to support
likely the old serial is still registered (because you re-used the same cpuid/uuid) causing you to still retrieve the old information
for eval activation you should create a new instance and transport the configuration over from the old eval
Did you deactived the old VM? After this you could register it with the new eval license and the box will get the new serial number.
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