Apply new evaluation license to exiting VM

L3 Networker

Apply new evaluation license to exiting VM

I have a VM where evaluation license has expired .when try to download software complains not registered.

We have new eval license. a team member has gone and register uuid and cpu id from the exisiting vm and has got new serial number. but the vm still saying not register. i have deleted all the old licenses.

L7 Applicator

Re: Apply new evaluation license to exiting VM

you'll want to reach out to support


likely the old serial is still registered (because you re-used the same cpuid/uuid) causing you to still retrieve the old information

for eval activation you should create a new instance and transport the configuration over from the old eval

L3 Networker

Re: Apply new evaluation license to exiting VM

Did you deactived the old VM? After this you could register it with the new eval license and the box will get the new serial number.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!