Captive portal is not working on Chrome browser only

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L2 Linker

Captive portal is not working on Chrome browser only

Hi Team

 

In my premise we have more than 200 machines, In all of the machine Captive portal is not working on chrome browser only but its working fine on IE and firefox browser.

 

Its not seems like browser issue. Something related to PA firewall. 

 

Please help me to fix the issue.

 

Regards

Mohammed Asik

L2 Linker

Re: Captive portal is not working on Chrome browser only

Could be decryption related Chrome will append "https", Firefox does not.  But I am just guessing because you have provide zero detials about your policies.

L2 Linker

Re: Captive portal is not working on Chrome browser only

Hi julio

 

My policy is trust to untrust and source destination is any any.. Not restrict anything

L4 Transporter

Re: Captive portal is not working on Chrome browser only

Check the debug feature on the chrome

That will give you where it is failing

Highlighted
L3 Networker

Re: Captive portal is not working on Chrome browser only

FYI:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClJZCA0 

If no decryption is in place then look for the client's HTTP request as it must trigger the redirect. If firewall sees HTTP GET from the client but does not redirect that request (with HTTP 302) then it is an issue (but l doubt). Ask a user to open neverssl.com website in Chrome, ensure there is no proxy configured on the browser. 

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