Category Blocked, one site in Whitelist

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L1 Bithead

Category Blocked, one site in Whitelist

Hi There,

i my specific example i blocked the category Online-storage and Backup but white-listed www.slideshare.net. But apparently slideshare.net looks like crap. I guess it's because of restrictions fromthe category but not pretty sure.

The site seems to have problems with CSS cause i can see the content, but without any style. Anybody of you experiencing the same issue or can give me a hint? Honestly I'm a bit stuck here right now, any idea what i can do would be great.

Thanks in advance,

Kai

L4 Transporter

Re: Category Blocked, one site in Whitelist

Hi Mfb,

You can try costume URL profile. Pic is below and what are you getting in log pls share for more clarification.

costom.PNG

Regards

Satish

L2 Linker

Re: Category Blocked, one site in Whitelist

Hi MFB,

I have replicated the same in my lab device and everything is working as expected. I have tested with and without decryption. Just added below is the screenshot for the URL filter object I have used, hope this should help you. I am using brightcloud as my DB. Also you can try a different browser to see if you are having the same  behavior

MFB.jpg

L0 Member

Re: Category Blocked, one site in Whitelist

Hi,

You can try to add entry as mentioned below in allow list (Add both lines) and commit the change.

*.slideshare.net

slideshare.net/


Regards,

P.Sarath

L1 Bithead

Re: Category Blocked, one site in Whitelist

Hi sbadu, smalayappan,

i tried both, not with any success.. please find attached the screenshot from the (i guess) missing CSS on the page.

Thanks,

Kaislideshareissue.JPG

L2 Linker

Re: Category Blocked, one site in Whitelist

Hi MFB, I think I know where you are having the issue, it is nothing to do with the URL filter profile, it is purely with the IE compatibility issue that is happening on the browser. Try on a different browser to see if it is working. In the meantime I was able to get the same issue when I added the site to the compatible view settings option in IE. Screenshot for your reference.

  1. Click on the gear symbol in IE.
  2. Compatible View Settings
  3. Remove the site if it added to the list.

Test.jpg

L0 Member

Re: Category Blocked, one site in Whitelist

Hi,

This seems like application block or some other issues. Nothing to do with URL filtering profile.

Regards,

P.Sarath.

L1 Bithead

Re: Category Blocked, one site in Whitelist

Hi there,

just doublecheckt... Chrome, IE and Firefox both Show the same (missorganized) content. As soon as i bypass the PaloAlto i get everything in a correct view.

sbabu, good thinking. Any idea what application this could be? Otherwise i will check and let you know as soon as is found the application that is blocked.

Thanks,

Kai

L2 Linker

Re: Category Blocked, one site in Whitelist

I am currently having my traffic flow through the firewall running PAN OS 6.0.6 and App version 477-2502, and have not called any security profile in the rule.

L0 Member

Re: Category Blocked, one site in Whitelist

Hi MFB,

What is your APP and Threat version?  Also you can check monitor logs to find out what application is used for this website.

Regards,

P.Sarath

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