Custom report export takes a lot of time

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L0 Member

Custom report export takes a lot of time

I am facing an issue while exporting a custom report. I am running 8.0.3 on PA-220.

 

After I create a report I used "Run Now" option and tried exporting the result (100 records) into CSV/PDF. It is taking a lot of time in Exporting state.  I thought it is due to ip-hostname resolve timeout and tried unchecking the Hostname columns. But when I hover-over on column chooser, the menu is not expanding. Not sure if it is due to my browser issue or some bug, though I have tried in IE, Chrome and Firefox latest versions.

 

 

L7 Applicator

Re: Custom report export takes a lot of time

@NANDHAKUMAR,

This is to be expected behavior depending on the amount of information you are trying to export, where, and what file format. 

L0 Member

Re: Custom report export takes a lot of time

@BPry,

 

As mentioned, I am trying to export 100 records (with 8 columns) from Manage Custom Reports -> Run Now section into CSV format and PDF format as well.

 

The records displayed as the query run faster. But when I click on Export to CSV button, the Exporting bar is showing for a long time. 

 

Sometimes it happens even for 5 recodds (with 8 columns).

 

 

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